Har du spørsmål eller trenger hjelp?

Ta en titt på våre ofte stilte spørsmål for å finne raskt svar, eller bruk vårt kontaktskjema for å sende oss din henvendelse direkte. Vi streber etter å gi deg en rask tilbakemelding og besvarer alle henvendelser innen 1–2 dager. Vi ser frem til å hjelpe deg!

Can I pay a deposit for gift vouchers?

If you want a longer treatment than you have minutes on your gift card, you can easily pay the deposit. Redeem the code and pay the balance.

How do I split the gift card over several treatments?

You can split the minutes on the gift card over several treatments. Remember to keep the gift card code and use it several times until it is used up, or redeem the minutes in your membership account.

How can I find out when my gift card expires?

If you have received the gift card digitally, you will find the expiry date in the email you received. For physical gift cards, the buyer must fill in the details manually.

The gift card is valid for 12 months after the date of purchase.

If you are unsure of the expiry date on your gift card, you are always welcome to ask us. Send with the gift card code or the email from which the gift card was ordered.‍

Are there any restrictions on who can receive treatment at Squeeze?

There are several diseases and conditions that can prevent you from receiving treatment with us.

In addition, we do not treat children under the age of 16 and only pregnant women in weeks 13-36.

Read about all the contraindications here.‍

How do I cancel my membership?

We are sorry that you are considering ending your membership.

To end your membership, you can easily do so via your member profile. Just click on the symbol in the right corner of your membership information (at the top of your profile).

How do I create a Squeeze membership?

So nice that you are considering creating a membership with Squeeze!

As a Squeeze member, you always get the best price on massage, exclusive member offers and take part in our membership program.

You will receive monthly massage minutes, between 25 and 100 minutes, which you can combine and use in one or more treatments.

You can read about our membership and processing conditions here.

Become a member here!‍

How do I redeem my gift card?

You redeem your gift card when you book treatment digitally. On the payment page, you will have the option to add the gift card code.

If you want a longer treatment than what is written on the gift card, you can pay the deposit. You can also choose to divide the minutes from the gift card and use them for several treatments.‍

Can I have treatment at Squeeze if I am pregnant?

For you who are pregnant, we only treat during pregnancy weeks 13–36. We have a treatment option, which has been specifically developed for pregnant women and lasts 50 minutes. This is the only treatment option you can choose with us during your pregnancy. You will find the treatment in the booking as 'Gravid uke 13-36'.

If you have a high-risk pregnancy or experience any complications related to your pregnancy, we will not carry out treatment regardless of the week of pregnancy. We encourage you to consult with your doctor to make sure that massage is a safe form of treatment for you.

Read more about treatment and book here.

Can I pause my membership?

You can pause your membership for up to three months. Membership will automatically be restored after the break period is over.

To pause your membership, you can easily do so via your member profile. Just click on the symbol in the right corner of your membership information (at the top of your profile).

Do you want to pause your membership for a longer period due to long-term illness or pregnancy? Contact us and we will help you..

How do I cancel a treatment?

On the confirmation message you receive, you can follow a link to cancel the treatment up to 12 hours before it starts. As a member, you can also cancel the lesson via your member profile.

When you cancel the lesson, you will automatically be refunded.

  • As a member, your massage minutes will be refunded to your profile immediately.
  • As a guest, you will be refunded within 3-5 working days.
  • If you have booked with a gift card, the gift card code will be activated again as long as the expiry date is valid.
What benefits will I get as a member?

By creating a membership you get, among other things; more affordable treatments, enlisting friends and receiving massages.

Can I book treatment for several people at the same time?

Yes, it is important that it says "2 available" or more for the time you want to book treatment. As of today, you must book one appointment first, and then you can book the other.

All our treatments are suitable for one person, as we only have one massage bed per treatment room. Therefore, unfortunately, we do not offer couple's massage. Thank you for your understanding!‍